Boutique information

Contact Us

Helpful details about our handbags, heels, shopping experience, and boutique policies.

Handbags Heels Secure checkout

We'd love to hear from you! Whether you have a question about our prom dresses, sizing, orders, or anything else, the Aussie Prom team is here to help.

Get in Touch

Send us a message and we'll respond as quickly as we can, usually within 1–2 business days.

Email: support@aussieprom.com
Customer Service Hours: Monday to Friday, 9:00am – 5:00pm AEST

Order Enquiries

If your enquiry is about an existing order, please include your order number so we can assist you faster.

Sizing & Styling Help

Not sure which size or style is right for you? Reach out and our team will happily guide you to the perfect look for your big night.

✓ Secure shopping

Shop with a smooth, simple, and professional checkout experience.

★ Polished styling

Handbags and heels selected to help everyday looks feel complete.

↺ Easy support

Clear information and helpful support whenever you need it.

Questions? Contact us anytime and we’ll be happy to help.